KEEN 2 TOUR

 

Cruise & Airport Transfers     Day Tours                   Group Hire               Fundraising Tours

Concert Transfers                   Extended Tours          Girls On Tour           Hunter Valley Wine Tours                                                                                                           


  

Frequently Asked Questions

What are you payment methods?

Accepted methods of Payment  - Direct Debit - Cheque - PayPal - Credit Card payments are only accepted thru the PayPal system - Cash

Can I pay by CASH for a Tour?

YES   - Please discuss with our friendly staff prior to you tour.  A receipt will be issued on the date of payment

All payments for any tours will be issued with a Receipt ,Regardless of payment method.

Do you require a Deposit? 

Yes every tour requires a payment of $300  Non Refundable Deposit to Secure your groups booking. If this payment is not received the date will be given to another group

Extended Tours - Deposit must be received by deadline date , if not received there is no confirmation that a seat will be available for you

Can we put a Temporary Hold on a Date/Bus?  

Yes  we can put a Temporary Hold on a Bus for your group - however this will only been held for a period of 2 weeks. We request you stay in contact with us to let us know if your going ahead with the booking or not. 

Final Balance/ Payment is due when? 

We request that all final balance payments are made no later than 7 days prior to your tour date. 

Extended tours - Have a deadline of 4 weeks prior to tour departure date. 

What if I need to cancel my tour? 

Please let us know as soon as possible , Please note that deposit's paid are Non Refundable, However if your wanting to reschedule a tour we can move this deposit paid over to your new date.  Contact us as soon as possible on 0466 632 088  or email   [email protected]

Do you pick me up at my house?

Yes - or at another location convenient to you. We understand that  privacy of residence is important. 

Will my contact details be used by any other 3rd Party?

NO -  We will not pass on any personal information to any other company or organisation. Your Contact Details are for the purpose of Keen 2 Tour to contact you directly about your booked tour.